Information for Consumers Regarding Credit Intermediary Activity
Address
Professional address
Rua São Macário, n.º 776, 2.º Dto.
Central administration
Rua São Macário, n.º 776, 2.º Dto.
Name / business name or denomination
Mortgage Brokers, Lda
Registration number with Banco de Portugal
0008242
Telephone contact
914893550
Email address
src@mbrokers.pt
Credit intermediary category
Tied Credit Intermediary
Lenders or group of lenders with whom a binding agreement is maintained
NOVO BANCO, S.A., BANCO SANTANDER TOTTA, S.A., ABANCA CORPORACIÓN BANCARIA, S.A., SUCURSAL EM PORTUGAL, CAIXA GERAL DE DEPÓSITOS, BANKINTER, SUCURSAL EM PORTUGAL, BANCO BPI S.A., BANCO BIC PORTUGUÊS S.A., UNION DE CRÉDITOS INMOBILIÁRIOS, S.A., ESTABLECIMIENTO FINANCIERO DE CRÉDITO (SOCIEDAD UNIPERSONAL) - SUCURSAL EM PORTUGAL, BANCO CTT, S.A., COFIDIS
Exclusivity regime
No
Credit intermediation services
- Presentation or proposal of credit agreements to consumers
- Assistance to consumers through preparatory acts or other pre-contract management work for credit agreements not presented or proposed by the intermediary
- Conclusion of credit agreements with consumers on behalf of lenders
Consultancy services
No
Entity guaranteeing civil liability
Hiscox S.A. – Sucursal em Portugal
Insurance contract numbers
Housing credit intermediation - Policy 2551782
Consumer credit intermediation - Policy 2551789
Validity period of insurance contracts
From: 05/05/2025 until: 04/05/2026
From: 05/05/2025 until: 04/05/2026
Remuneration payable by lenders or groups of lenders to the credit intermediary for intermediation of housing credit agreements
| Lenders or group of lenders | Amount (€) of commissions or other incentives |
|---|---|
| NOVO BANCO, S.A. | This information will be provided in the FINE/ESIS (European Standardised Information Sheet) |
| BANCO SANTANDER TOTTA, S.A. | This information will be provided in the FINE/ESIS (European Standardised Information Sheet) |
| ABANCA CORPORACIÓN BANCARIA, S.A., SUCURSAL EM PORTUGAL | This information will be provided in the FINE/ESIS (European Standardised Information Sheet) |
| CAIXA GERAL DE DEPÓSITOS | This information will be provided in the FINE/ESIS (European Standardised Information Sheet) |
| BANKINTER, SUCURSAL EM PORTUGAL | This information will be provided in the FINE/ESIS (European Standardised Information Sheet) |
| BANCO BPI S.A. | This information will be provided in the FINE/ESIS (European Standardised Information Sheet) |
| BANCO BIC PORTUGUÊS S.A. | This information will be provided in the FINE/ESIS (European Standardised Information Sheet) |
| UNION DE CRÉDITOS INMOBILIÁRIOS, S.A., ESTABLECIMIENTO FINANCIERO DE CRÉDITO (SOCIEDAD UNIPERSONAL) - SUCURSAL EM PORTUGAL | This information will be provided in the FINE/ESIS (European Standardised Information Sheet) |
| BANCO CTT, S.A. | This information will be provided in the FINE/ESIS (European Standardised Information Sheet) |
| COFIDIS | This information will be provided in the FINE/ESIS (European Standardised Information Sheet) |
- The credit intermediary’s registration may be consulted on Banco de Portugal’s website at https://www.bportugal.pt/intermediariocreditofar/mortgage-brokers-lda.
- The credit intermediary is prohibited from receiving or delivering any sums related to the formation, performance and early fulfilment of credit agreements, under Article 46 of the legal regime for credit intermediaries, approved by Decree-Law no. 81-C/2017 of 7 July.
- The credit intermediary acts under the name and responsibility of the lenders with whom it maintains a binding relationship.
- Credit intermediation activity is subject to the supervision of Banco de Portugal.
If you consider that the credit intermediary has not acted correctly in the commercialisation of credit agreements, you may submit a complaint through one of the following channels:
- Electronic complaints book available at https://www.livroreclamacoes.pt/
- Physical complaints book available at the credit intermediary’s establishment open to the public.
- Alternatively, you may submit a complaint to Banco de Portugal by post to Apartado 2240, 1106-001 Lisboa.
In the event of a dispute, you may go to court or contact the alternative dispute resolution entities listed below.
Alternative dispute resolution bodies joined by the credit intermediary
| Alternative dispute resolution entity | Website |
|---|---|
| Centro Nacional de Informação e Arbitragem de Conflitos de Consumo | https://www.cniacc.pt |
| Centro de Informação de Consumo e Arbitragem do Porto | https://cicap.pt/ |